Responsible Gaming Policy

Last Updated: August 8, 2026

At Daman Game, we believe that online gaming should be approached responsibly, safely, and within personal limits. Gaming should be an enjoyable recreational activity and should never interfere with your financial responsibilities, personal relationships, work, education, or daily life.

This Responsible Gaming Policy provides guidance for using Daman Game responsibly and explains the steps users can take to maintain control over their gaming activity.

1. Our Responsible Gaming Commitment

Daman Game is committed to promoting responsible use of its gaming services.

We encourage users to:

  • Understand the games before participating.
  • Set personal spending limits.
  • Set reasonable time limits.
  • Avoid chasing losses.
  • Never use money needed for essential expenses.
  • Take regular breaks.
  • Keep gaming within a comfortable personal budget.
  • Seek support if gaming becomes difficult to control.

Gaming should be treated as entertainment and not as a guaranteed method of earning money.

2. Gaming Is Not Guaranteed Income

Games involve uncertainty, and outcomes are not guaranteed.

You should never consider gaming as:

  • A regular source of income.
  • A substitute for employment.
  • A way to recover financial losses.
  • An investment opportunity.
  • A guaranteed method of making money.

Only use money that you can comfortably afford to lose without affecting your essential expenses.

3. Set a Personal Gaming Budget

Before participating, decide how much money you are comfortable spending.

Your gaming budget should never include money required for:

  • Rent or housing
  • Food
  • Education
  • Medical expenses
  • Household bills
  • Loan repayments
  • Savings
  • Other essential expenses

Once your personal gaming budget has been reached, stop participating rather than adding additional funds.

4. Set Time Limits

Gaming for long periods can affect your daily routine.

We recommend setting a reasonable time limit before you begin.

Take regular breaks and make sure gaming does not interfere with:

  • Work
  • Education
  • Sleep
  • Family responsibilities
  • Social activities
  • Physical activity
  • Other important commitments

If you find yourself spending more time gaming than intended, take a break and reconsider your gaming habits.

5. Never Chase Losses

One of the most important responsible-gaming principles is to avoid chasing losses.

A previous loss does not mean that your next game will result in a win.

Do not increase your spending simply because you want to recover money that you have already lost.

If you experience a significant loss, stop playing and take time away from the platform.

6. Understand the Games

Before participating in any Daman Game service, users should understand:

  • How the game works.
  • The applicable rules.
  • Participation requirements.
  • Any applicable limits.
  • How results are determined.
  • Applicable transaction conditions.
  • Withdrawal requirements.
  • Promotional terms.

If you do not understand a particular game or its conditions, do not participate until you have reviewed the relevant information.

7. Age and Eligibility

Daman Game services are intended only for users who satisfy applicable age and eligibility requirements.

Users must provide accurate information during registration and verification.

Parents and guardians should take appropriate steps to prevent children or other unauthorised individuals from accessing accounts or gaming services.

Do not allow another person to use your Daman Game account.

8. Protect Your Account

Responsible gaming also includes protecting your account.

Users should:

  • Keep passwords confidential.
  • Never share OTPs.
  • Never share UPI PINs or banking PINs.
  • Use strong and unique passwords.
  • Log out from shared devices.
  • Avoid suspicious login links.
  • Report unauthorised activity immediately.

Your account should be used only by you.

9. Avoid Gaming Under Pressure

Do not participate when you are:

  • Angry
  • Upset
  • Extremely stressed
  • Under the influence of alcohol or drugs
  • Experiencing financial pressure
  • Trying to recover previous losses

Making gaming decisions while emotionally distressed can lead to poor decisions and unnecessary spending.

Take a break and return only when you are comfortable and able to make responsible decisions.

10. Warning Signs of Unhealthy Gaming

You may need to reconsider your gaming habits if you:

  • Spend more money than originally planned.
  • Spend more time gaming than intended.
  • Frequently try to recover previous losses.
  • Hide your gaming activity from family or friends.
  • Borrow money to participate.
  • Use essential household money for gaming.
  • Neglect work, education, sleep, or family responsibilities.
  • Feel stressed or anxious because of gaming.
  • Continue gaming despite deciding to stop.
  • Frequently think about gaming when you are not playing.

If several of these signs apply to you, consider taking a break from gaming and seeking appropriate support.

11. Take a Break

Taking a break can help you maintain control over your gaming activity.

If you feel that you are spending too much time or money on gaming, stop participating and take time away from the platform.

You can also contact Daman Game support regarding available account-restriction or account-closure options.

12. Account Restrictions

Where account-control features are available, users may request restrictions on their account.

Depending on the available functionality, restrictions may include:

  • Temporary account suspension.
  • Account closure.
  • Access restrictions.
  • Deposit restrictions.
  • Other responsible-gaming controls.

Contact Daman Game customer support to learn about the options currently available for your account.

13. Self-Exclusion

Users who believe they need a longer break from gaming may request account self-exclusion where this facility is available.

During a self-exclusion period, the account may be restricted from accessing relevant gaming services.

Users should not attempt to bypass a self-exclusion restriction by creating another account.

If you request self-exclusion, you should also consider removing payment methods from devices and taking other personal steps to reduce access to gaming services.

14. Financial Safety

Protecting your finances is an important part of responsible gaming.

Never:

  • Borrow money to gamble or play.
  • Use someone else’s payment account.
  • Use stolen payment information.
  • Use money required for essential expenses.
  • Increase spending to recover losses.
  • Allow another person to access your wallet or account.

Always review your transaction history and monitor deposits and withdrawals.

15. Promotions and Bonuses

Promotional offers should never encourage you to spend more than you can afford.

Before accepting a promotion, carefully review:

  • Eligibility requirements.
  • Minimum deposit requirements.
  • Expiry dates.
  • Participation conditions.
  • Withdrawal conditions.
  • Other applicable promotional terms.

Do not deposit additional money simply to qualify for a promotional reward unless the expenditure is within your personal gaming budget.

16. Responsible Use of Payment Methods

Users are responsible for ensuring that payment methods used with Daman Game belong to them and are authorised for their use.

Do not:

  • Use another person’s bank account without authorisation.
  • Share payment credentials.
  • Share OTPs.
  • Share UPI PINs.
  • Allow another person to control your account.
  • Make transactions on behalf of unknown individuals.

If you notice an unfamiliar transaction, contact your payment provider and Daman Game support immediately.

17. Privacy and Responsible Gaming

Daman Game may process certain account and gaming information to help maintain account security, identify unusual activity, support responsible-gaming measures, and comply with applicable requirements.

Information is handled according to the Daman Game Privacy Policy.

Users should review the Privacy Policy to understand how personal information is collected, used, stored, and protected.

18. Preventing Underage Access

Daman Game does not intend its services for individuals who do not meet the applicable age requirement.

Users must not:

  • Create an account using false age information.
  • Allow a minor to use their account.
  • Share login credentials with children.
  • Create accounts on behalf of minors.

Parents and guardians should use appropriate device and account controls to prevent unauthorised access.

19. If You Feel You Are Losing Control

If gaming begins to affect your finances, relationships, work, education, sleep, or emotional wellbeing, stop playing and seek appropriate assistance.

You can also:

  1. Stop making deposits.
  2. Take a break from the platform.
  3. Request account restrictions or closure.
  4. Speak with someone you trust.
  5. Seek professional financial or mental-health support where appropriate.

Asking for help is a responsible decision.

20. Support From Daman Game

If you need assistance with your account or responsible-gaming options, contact Daman Game through the official customer-support channel.

Our support team can assist with available account-related options, including account restrictions and closure requests where applicable.

For account-security reasons, never provide your password, OTP, UPI PIN, card PIN, or banking password to anyone.

21. Responsible Gaming and Legal Requirements

Daman Game expects users to comply with applicable laws and eligibility requirements when accessing its services.

India’s current online-gaming framework includes provisions intended to promote a safer and more accountable online-gaming environment and to address harms associated with prohibited online money gaming. Users should therefore access and use gaming services only where permitted under the applicable legal framework.

Users are responsible for understanding the laws applicable to their location and complying with them.

22. Our Approach to Safer Gaming

Daman Game aims to promote responsible use by providing users with information about:

  • Personal spending limits.
  • Time management.
  • Account security.
  • Responsible gaming.
  • Age and eligibility requirements.
  • Account restrictions.
  • Self-exclusion where available.
  • Customer support.

We encourage users to make informed decisions and maintain control over their gaming activity.

23. Important Reminder

Please remember:

Set a budget.

Set a time limit.

Never chase losses.

Never borrow money for gaming.

Never use essential household funds.

Keep your account credentials private.

Take regular breaks.

Stop if gaming stops being enjoyable or starts affecting your life.

24. Changes to This Responsible Gaming Policy

We may update this Responsible Gaming Policy from time to time to reflect changes to our services, responsible-gaming practices, legal requirements, or regulatory expectations.

The latest version will always be published on this page with the updated date.

25. Contact Us

If you have questions about responsible gaming, account restrictions, self-exclusion, account closure, or other related matters, please contact Daman Game through the official customer-support channels available on our website.

We encourage every user to make informed decisions and use gaming services responsibly.

26. Final Statement

Daman Game believes that responsible gaming starts with maintaining control.

Gaming should remain an optional form of entertainment and should never negatively affect your financial situation, relationships, work, education, health, or everyday responsibilities.

Play responsibly, stay within your limits, and never chase losses.